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Image credits: Messe München

Among the Goliaths…

Brand lessons from our trip to Bauma, Munich.  

Bauma is a triennial trade show with around 3,500 exhibitors showcasing all things construction. It attracts about 600k visitors… it’s massive.

The task Mark and I set ourselves was to visit our clients, and to see what their competition was doing so we could better advise them.

So, what did we learn? Apart from our woeful fitness levels (30k steps!)…

Overwhelming bombardment

There was a relentless, overwhelming bombardment of brand information. The exhibitors had collectively invested high for the week-long event, led by the industry giants like Caterpillar, Liebherr and Volvo CE.

Along with all these branded pavilions and stands (some the size of football pitches), was a huge range of attractions – from ferris wheels and VR games to choreographed dancing diggers and zeppelins!

In our opinion, shouting loud and throwing your message at people seemed to be the predominant marketing strategy. So yes, everything was big. But surprisingly, not that well considered. 

Look slightly beyond the surface and you can see that much of this marketing is lost, and very little sticks. Reliability, Safety, Sustainability and Efficiency… each brand’s claims are so similar to the last. 

Less loud, more memorable

So, how do you stand out? Clearly not by SHOUTING, because someone will always be louder. Great brands don’t need to shout – their reputations are built over time and by consistently doing ‘the right thing’ (or at least by doing ‘their thing’). 

Two top tips

Do what you say – if your product benefit is sustainability, don’t have single use plastic cups. And if you’re a proud British brand, don’t give away Swiss chocolate. The devil is in the detail.

Be honest. Be yourself. Be brave enough to say “this is who I am, and this is how I can help you.” It won’t be for everyone but it doesn’t need to be. They might not be the loudest, but with honesty and integrity, smaller brands can have a much clearer and more memorable voice than the Goliaths they compete with…

Which seems the perfect place to give a special shout out to our client Terex Trucks. Their honesty and integrity could certainly be heard above the noise at Bauma. They design, build and service high quality reliable articulated trucks in Scotland and export them all over the world. One team. One product. One focus.

With Undivided Attention printed above their heads, they practised what they preached – giving everyone their time and a truly unique West of Scotland welcome (and yes, we are a tad biased).

So, bring on Bauma 2022… but for now we will find a darkened room and Goliath down.

………

ps. it wasn’t all work… the Bratwurst and German beer went down pretty well too!

Terex Trucks stand at Bauma designed by StudioLR
Spark something in people with your new brand from StudioLR

New year, new brand

[5 min read]

A great brand will add a huge amount of value to your organisation. It can help unite your team, differentiate you from the competition, attract new audiences and customers, shape the way you plan your future, and change the way people feel about you.

Feel.

That’s the most important part. Your brand’s job isn’t to summarise every service or product you provide. It’s to shape the way people feel about you. What’s in their gut when they hear your name? Great brands are relevant, compelling, memorable, unexpected. They spark something in people.

Here are our five top tips to do just that…

1. Think more about your reputation. Less about your logo.
Your brand is what other people think of you – your reputation. Strong reputations are built up over time and come from a tight link between what you do (your products, services, culture, facilities, experience), what you say (marketing messages and campaigns), and how you say it (visual identity and tone of voice). Good brand planning and a strong idea can get all of that pushing in the right direction.

Spark something in people with your new brand from StudioLR

2. Build from the inside out.
Your brand should reflect what people love about your organisation. The easiest way to do that is to involve people in its creation. Speak to people at all levels of the organisation, stakeholders inside and out – and your audience. Brand development is the perfect chance for people to have their say. Don’t paper over the cracks. Be honest and get hopes, fears, issues and strong opinions out in the open early. These are great fuel and often trigger original and authentic ideas. And if your chairman’s favourite colour is red, don’t let that dominate, listen to everybody and make sure personal preference doesn’t overrule sound judgement.

Spark something in people with your new brand from StudioLR

3. Be brave.
Every great brand has a hook. A memorable idea that resonates emotionally. Don’t be tempted to settle for something generic – it won’t get over the challenges that have led you to a rebrand. It won’t attract new customers or audiences. If it makes you a little bit nervous and excited then you’re onto something good. Most people are naturally averse to change but if you’re not aiming to change perceptions why are you rebranding?

Spark something in people with your new brand from StudioLR

4. Don’t stop there.
Set some budget aside for a great creative roll out. This should be much more than just a logo, font or colours applied to things. It’s a chance to bring your brand idea to life in a way people will notice and engage with. Keep an open mind – your brand and audience might suit one kind of media more than another. Fill your brief with outcomes (eg. more customers in the 30-45 market) not outputs (eg. leaflets or advert).

Spark something in people with your new brand from StudioLR

5. Avoid the free fall.
Don’t ask agencies to compete for your rebrand by pitching free creative ideas. You won’t get quality, effective work – you’ll get guesswork. Great results come from collaborative relationships – conversations, understanding, research, development, thought and exploration. Creative pitches are one-sided – undermining the value of your own knowledge and experience, and undervaluing the skills of your agency. Meet up with two or three agencies, share your problems, ask how they would solve them, see what relevant experience they have, and check if the chemistry ‘clicks’. Then trust them to do what they do best.


Our Creative Director and Founder, Lucy will be co-hosting a free event ‘Building your brand from the inside out’ at the SCVO Gathering on 21 February 2019 at SEC Glasgow. Sign up now to book your space.