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Month / April 2016

561 ways to say ‘thank you’

When a client takes time out of their busy day to say ‘thank you’, well, what a morale booster that is. It really does mean so much to us.

In the last week we’ve had four of these lovely notes, adding to a running total of 561.

I started keeping them in 2006. The first, from the John Muir Trust to thank us for creating a successful fund-raising campaign, and the most recent (today) from a long-time client at Scottish and Southern Energy Power Distribution for going above and beyond the expected. Added to that some delicious home baking wrapped in a tartan ribbon… we’re being spoiled.

They say you get the clients you deserve and we’re very lucky to have clients that entrust us to deliver important projects for them. And when we do a good job they say ‘thank you’… it’s very humbling.

(Note to self: Do remember to say ‘thank you’. It makes such a big difference.)

‘Thank you’ for reading.

___

Andrew Gray
Managing Director

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Event – Future Proofing Tourism, With Innovative Thinking

You’re very welcome to join us The Tourism Society Scotland…

Wednesday 25 May, at the Royal Botanics, Edinburgh (16.30 – 19.00) “Future Proofing Tourism, With Innovative Thinking”

Innovation and creativity are the engine room of the future of tourism in Scotland. Inspired by Visit Scotland’s Year of Innovation, Architecture and Design 2016, our speakers share fresh and ambitious thinking on inclusive tourism apps/technology, communication and engaging visitor experiences.

Sessions

Lucy Richards (StudioLR) – Innovative design and communications for an ageing population

Gavin Neate (Neatebox) – innovative apps and technology for cities and tourism

Chris McCoy (Visit Scotland) – Equality Diversity Manager and Head of the Accessible Tourism Programme

 

tourism-society

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Two Wins and a Nomination at the IoIC Awards

StudioLR IOIC Awards

The Institute of Internal Communication Scotland Awards

  • Winner – Most Innovative Communication – Seamab
  • Nominated – Best Communication Strategy – Project Frontier (Scottish & Southern Energy Power Distribution)
  • Winner – Best ezine – Openlines (Scottish & Southern Power Distribution)
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